Policies & Fine Print

Please order sufficient amounts. Dye lots can be difficult to match. Please call for advice on amount needed if you’re unsure. I have several patterns I would be happy to recommend. Custom orders/colors are fine, very welcome even, but take longer. Please be patient ! Hand dyed yarns are more time consuming to produce.

Limited Availability

We don’t always have every shade of every color in every fiber available at all times. We will contact you if we can’t fill your order and let you know what is on hand. Then you can choose to order other selections or wait until your original order can be dyed.

This could take awhile…like a month or even more depending on where your choice is in the dye studio lineup.

We hope you feel, as many do, that our colors are unique and well worth waiting for.

Return Policy

You may return any unused skeins of yarn any time for credit only (not refunds), with the exception of custom orders & certain sale yarns which may not be returned. This is to encourage you to buy enough yarn initially to complete your project. We appreciate you considering our yarns. Please let us know of any ideas that would help improve our service and/or products. Please call with any questions you may have!